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Title: Customer Specialist
Reports to: Store Manager, General Manager or Multi-Store Manager Overview: The Lane Bryant Customer Specialist is responsible for creating a hospitable store environment using customer engagement.
Customer Specialists build enduring relationships with new and existing customers that contribute to the achievement of Company goals.
Success Characteristics:
• Understands Hospitality and how we aim to make our customers feel.
• Takes initiative to create, build and cultivate relationships within the store and within the community.
• Passionate about building relationships selling and seeks organized and thoughtful ways to attract new customers to the brand.
• Possesses a strong ambition and passion for achieving goals, both as an individual and thrives working in a team environment.
• Demonstrates excellent written and verbal communication skills and a high level of integrity.
• Has strong organizational skills and the ability to multi-task in a fast paced, everchanging environment.
• Is socially oriented and enjoys interacting with others.
• Professional, kind, and friendly with the ability to make sound decisions independently. Responsibilities: Sales and Service:
• Identifies customer needs & wants with curiosity and confidence through intentional conversation.
• Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships.
• Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Demonstrates strong planning and organizational skills proactively contacting customers to build and deepen relationships in ways that are relevant, timely and meaningful to the customer.
• Active participant in community/store activities and events that promote the Brand when appropriate or available.
• Uses a “Monthly Playbook” to organize and monitor/track customer engagement activity. Business Acumen:
• Stays abreast of the business and competitive landscape, fashion trends and key business drivers to identify opportunities to create an exceptional customer experience.
Location:
Store 4902-Valley River Center-LaneBryant-Eugene, OR 97401The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Part Time
Consumer Goods
$38k-48k (estimate)
03/29/2024
05/27/2024
HAIDERPUR, HARYANA
25 - 50
2009
<$5M
Consumer Goods
The job skills required for Customer Specialist include Initiative, Verbal Communication, Organizational Skills, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Specialist positions, which can be used as a reference in future career path planning. As a Customer Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Specialist. You can explore the career advancement for a Customer Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Specialist job description and responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
05/01/2022: El Paso, TX
Responding promptly to customer inquiries.
03/04/2022: Elyria, OH
Communicating with customers through various channels.
04/11/2022: Saint Cloud, MN
Acknowledging and resolving customer complaints.
02/20/2022: Los Angeles, CA
Knowing our products inside and out so that you can answer questions.
04/22/2022: Denver, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Specialist jobs
Communicate clearly with customers.
04/10/2022: Long Beach, CA
Give credence to customer complaints.
05/08/2022: Kingsport, TN
Understand The Needs Of The Business.
02/20/2022: Tallahassee, FL
Listen attentively and actively.
03/12/2022: Madison, WI
Make the customer feel comfortable.
03/03/2022: Schenectady, NY
Step 3: View the best colleges and universities for Customer Specialist.